Hi-Tech

Amazon finally adds a way to block calls on your Echo

Amazon finally adds a way to block calls on your Echo

Every platform that enables people to contact each other tends to see abuse, and a feature like calling is prone to such abuse, as well as spam.

The ability to block calls and messages from contacts you don't want to hear from seems like a pretty basic feature that most communication devices and services offer. The free Amazon Alexa mobile app for iOS devices has been updated to version 2.0.2511 and now includes the ability to block contacts from calling and messaging you-just scroll down your contact list and tap the "Block Contacts" button.

"Starting today customers will begin to receive an updated Alexa app, which includes the functionality to block contacts", an Amazon spokeswoman said in a statement, adding that Android and iOS customers can expect to get this update over the coming days.

Amazon's implementation of the calling feature left some users uneasy, however. The update has not yet arrived on Android or the web. (You're unable to block users from Alexa's web settings, so the app is required.) Unfortunately, turning off calling/messaging functionality altogether is still too hard for customers, as it requires a phone call to Amazon customer service. However, the privacy of this feature was severely criticized when people realized that they do not have an option to block contacts from reaching them.


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