Do you currently own your own business? Are you constantly under pressure to get things done from demanding clients? And, do you often feel like you do everything for your company? Perhaps you’re the accountant, the salesman, and the cashier! This is very typical for an entrepreneur. Because there are typically limited funds for employees, many of the hats are worn by you, the owner!
I bet there are days where you wish that your business could just run itself. It sounds like a pipe dream and you might quickly brush it off as that, but with a little work and persistence your business could certainly run without your constant supervision. Just think, with a few tweaks here and there, your business could run well enough that you could drop your hours from 80 a week down to 40 or less per week. You could even set it up where you could work less. It just takes two steps: creating a system and outsourcing.
Create a System
When you walk into a hotel, you are most likely greeted by an individual behind a desk. They always seem to have a smile on their face and they know exactly what to do and in what order they need to be done. After the seamless process is complete, you have your key in hand and are guided up to your room.
Did you ever stop and think that this might be a systematized process created by the owner of the hotel? Well it is. When the front desk employees are hired, they are trained in exactly what they need to do, and they are most likely provided with a manual of step by step instructions. Because of this manual, the new employee doesn’t need to call up the owner and ask them what step they should do first. It’s all in the manual! If you can systematize your process, you can begin to wear fewer and fewer hats.
Outsource Some Services
One of the most time consuming tasks is that of customer service. You might answer the phone and listen to a customer complaint for 5 or 10 minutes, then you must explain how the error will be rectified, and then you need to take action on the request. Each call may cost you 30 minutes or more of your precious time!
If you can find a company that has your interests at heart, employing them as your customer care experts can free up an unbelievable amount of your time. There are companies that will do an unbelievable job, which is not only good for your business, but it also allows you to perform other tasks that most likely could further improve your business. Instead of just trying to keep your head above water, sometimes it pays to employ a service that will allow you to move forward.